Last updated: 31 July 2018
Here at Always Fit Limited (we, us, our) we are committed to respecting your privacy when you choose to submit Personal Information to us, including via (the Website).
We have structured our Website so that, in general, you can visit the Website without identifying or revealing any Personal Information. Accordingly you do not have to provide personal information to access the Website, but if you do not supply certain information then you will not be able to access some of the facilities on the Website.
Collection of your Personal Information
Information you provide to us
We collect and store Personal Information you submit when using the Website or provide to us in some other manner. This may include information such as your name, address, postal address, email address, details of the products you have purchased, information regarding any medical conditions or allergies you may have as well as any additional information you provide to us through use of our Website and telephone number.
This information is collected in a number of ways including by filling in any of the online forms available on the Website (including placing orders for services) or when you interact with our team. We also collect information when you chose to submit questions to us, adjust your account settings, preferences and so on.
Where you provide us information about a third party, you must have the consent of that third party before providing us with that information. By providing us with information regarding a third party you warrant that you have their permission to provide that information to us.
Information collected automatically
In order for you to access certain functionality of our Website, a cookie or cookies may need to be installed on your computer. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. However, if you reject or erase the cookies referred to above some Website features or services will not function properly or may not be fully available. Please refer to your internet browser instructions if you want to find out more about rejecting or erasing cookies.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Use of your Personal Information
If you choose to provide us with Personal Information via this Website or otherwise, this information will only be used or disclosed for certain purposes which include the following:
to ensure our services are delivered to you and to provide offers, information and our services to you and we may also use this information to improve and enhance our services and marketing efforts including to order to arrange for a product to be sent to you, to carry out credit and other security checks and for the purposes of customer research and profiling or to ensure that any dietary guides provided to align with your specific needs and that meal plans are designed to suit lifestyle, age, height, gender and food preferences;
to monitor and/or keep records of our e-mail communications and other correspondence with you. If you send us correspondence that contains Personal Information, we may use that Personal Information to address the nature and purposes of the correspondence;
to provide you with customer service, and to address any complaints you may have;
to analyse the use of the Website to ensure that content from the Website is presented in the most effective manner for you and for your computer;
if you opt-in to receive promotional information and/or newsletters from us, we may use such Personal Information to contact you by email and post with the information you have opted-in to receive;
in order to prevent illegal activity that threatens our computer systems or networks; and
in order to comply with any applicable laws and/or regulations.
Disclosure of your Personal Information
Third party service providers
We may share your Personal Information with certain service providers who provide services for us or perform administrative or marketing activities on our behalf, or who develop, host or maintain the Website. These service providers may be granted access to some or all of the Personal Information you provide or we collect, but shall be restricted from using the Personal Information you provide other than as is reasonably necessary to perform their services for us. The third parties to whom we disclose Personal Information may be located within or outside New Zealand.
If our store is acquired or merged with another company, your Personal Information may be transferred to the new owners so that we may continue to sell products and services to you.
Third party platform and payment gateway
Our Website is hosted on a third party platform operated by MacroActive Limited. The Website also uses third party payment platform Stripe operated by Stripe, Inc and its affiliates (Stripe). Stripe is an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Stripe’s data storage, databases and the general Stripe application.
Links to other websites
Access and update of Personal Information
You can ask to access and review the Personal Information we hold about you or our third party service providers hold on our behalf. You can also request us to update or correct any Personal Information we hold about you or our third party service providers hold on our behalf.
Who are we?
Always Fit Limited